Woolwich is a historic retail centre for outer London which is experiencing significant investment into the town centre and development in riverside areas. It has issues with the town centre experience and perception, particularly around safety and anti-social behaviour at night. Having worked with RB Greenwich on the Greenwich Town Centre Night Time Strategy, we were asked to develop a bid for Woolwich to become the Mayor of London’s Night Time Enterprise Zone (NTEZ) for 2023, which was successful.

We developed a collaborative programme of events with town centre stakeholders and cultural partners at a variety of scales: smaller and more regular to engage with local residents and larger festival-style events to activate the town centre and start to change negative perceptions. Alongside this, the council engaged businesses in a Woolwich Lates branding and promotion scheme which helped businesses benefit from event days, extend their operating hours and serve new customers. We were commissioned to evaluate the impact of the programme and carried out visitor, resident, and business surveys as well as speaking to local groups at community events. We also used datasets from the High Streets Data Service to track impact of footfall and spend on event evenings to show economic and vibrancy effects of the events programme.

The Woolwich NTEZ Evaluation showed impact for businesses, visitors, communities and night workers and helped inform the GLA’s parallel report on the three 2023 NTEZ areas. The Woolwich NTEZ also catalysed partnership working around evening events and changing the town centre experience. Event attendees reported feeling more connected to each other and hopeful about the future of Woolwich, and the Woolwich Lates programme and brand will continue to be used based on the positive results of 2023.